Privacy Policy

1. Information We Collect

Personal Information

When you register or use our services, we may collect:

• Full name
• Email address
• Phone number
• Profile photo (optional)
• Location (country, region, city)
• Playing style and preferences

Tournament and Match Data

• Tournament registrations and participation history
• Match results and scores
• Player ratings and rankings
• Tournament brackets and standings

Payment Information

When you register for paid tournaments, we collect payment information through our secure payment processor (Stripe). We do not store your complete credit card information on our servers.

Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Usage data and analytics
• Login timestamps

2. How We Use Your Information

We use your information for the following purposes:

• Tournament Management: Organize and manage tournament brackets, schedules, and results
• Account Management: Create and maintain your player profile and account
• Communication: Send you tournament announcements, registration confirmations, and important updates
• Payment Processing: Process tournament entry fees and refunds
• Rankings and Leaderboards: Calculate and display player ratings and rankings
• Platform Improvement: Analyze usage patterns to improve our services
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

3. Information Sharing and Disclosure

Public Information

The following information is displayed publicly on our platform:

• Player name and profile photo
• Tournament participation history
• Match results and statistics
• Player ratings and rankings
• Location (city and country)

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform:

• Stripe: Payment processing for tournament entry fees
• Email Service Providers: Sending transactional emails and notifications
• Hosting Providers: Storing and processing data on secure servers
• Analytics Services: Understanding platform usage and improving user experience

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

If MySetMatch is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure password storage using industry-standard hashing
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information through your profile settings
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing emails (you'll still receive essential transactional emails)
• Data Portability: Request your data in a machine-readable format
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at privacy@mysetmatch.com or through your account settings.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain tournament and match history records

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Players aged 13-17 may use our platform with parental consent. Parents or guardians may contact us to review, modify, or delete their child's information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site usage and performance
• Provide personalized content

You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.